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I live in the UK. I'm not sure how things work here in the US. Now in the UK the H & M stores sell Gift cards. and so do a number of the big retailers like Next Ltd,Marks and Spencer etc. Now those retailers have online websites and you are able to use the gift cards to purchase your items on line or instore . But H&M don't allow you to do this . So if you forgive me for sounding out .What the fxxxing point. When i phoned customer services they... Read more

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The purpose of this complain is due to the unethical and rude customer service skills of the new manager, whose name is Shante, and the new cashier in the evening hours of HM which location is 22 North State street, Chicago IL 60602.SA: 73664, Store:120069. Due to all of the facts,I also believe I was a victim of reverse discrimination by the new manager Shante who is African American. I am a regular customer at HM, visiting the store every... Read more

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I live in Norway. Most, but not all of H&M stores have plus size and maternity sections. HOWEVER, an article I read about their flagship store not carrying plus sizes confirmed my suspicions; that for the 2-3 years, that H&M does not give one care about plus size customers and would like to phase them out completely. Not only are all the plus size fashions HIDDIOUS (maybe I find something once a year I am willing to buy) but they have... Read more

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  • From mobile
  • Sep 26, 2015
  • #706295

Yesterday i went to H andM to buy clothes for my god son. I went to the closest location west covina. A cashier with her whole faced tatto was so rude and very unprofessional she threw basically my bag with my receipt. Seriously i spend sooo much money on H and M .Its about providing the best costumer service especially when you work for a great corporate company.

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Purchased ladies underwear, and the attached booklet of care tags feels like a knife jabbing in my lower back. Cannot be removed from the garment (cutting will only make the edges sharper). I understand I cannot return the used pair. However H&M completely refuses to return two more unused pairs still tagged and attached together! Clearly I have no use for these underwear, and they simply told me to "recycle them". This is not the first... Read more

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I bought a 14.99 dollars shoes which was uncomfortable when i put it on after i bought it and within minutes I said to the associate I don't think this shoes fits me . Then i asked her if they sold shoe soles she suggested a couple of stores for me to check out in the mall. I like the shoe alot so i really wanted to keep so i put the shoe on just to see if I will be okay with the shoe that almost fits my feet. so within an hour of walking... Read more

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two month gone but we are unable to submit write product to the customer,due to this we have lossed 40-50mtr sale in two month.kly give me reply what shuol di tell to the customer. This is very...Very critical issue. I am writing to inform you that the Article No FV 327, Color-white, and Quantity-35000Mtr for the customer CTA Apparels (Noida) for Buyer H&M have not supplied correctly. Customer has disappointed because our fusing. We supplied... Read more

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